Privacy Policy

This Privacy Policy describes how Round Table Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at roundtable-eat.rest, place orders, use our services, or otherwise interact with us. We are committed to protecting your privacy and handling your personal data responsibly and transparently.

By accessing or using our website, mobile applications, or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

We operate in the United States and comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other applicable state privacy statutes. Where applicable, we also reference relevant consumer protection regulations.

1. About Us

Round Table Pizza is a food service company dedicated to providing high-quality pizza and dining experiences to customers across the United States. Our contact details for privacy-related matters are as follows:

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect are described below.

2.1 Personal Identification Information

When you create an account, place an order, sign up for our loyalty program, or contact us, we may collect the following personal identifiers:

• Full name
• Email address
• Phone number
• Billing and shipping/delivery address
• Date of birth (where applicable, for promotional purposes)
• Username and password for your account
• Profile photo (if voluntarily provided)

2.2 Payment and Financial Information

To process transactions, we collect payment-related information, including:

• Credit card or debit card details (processed through secure third-party payment processors)
• Billing address
• Transaction history and order records
• Gift card or promotional code information

Please note that we do not store full credit card numbers on our servers. Payment processing is handled by PCI-DSS compliant third-party payment processors.

2.3 Order and Transaction Data

When you place an order through our website or app, we collect information related to that transaction, including:

• Items ordered, customizations, and special instructions
• Order date, time, and frequency
• Preferred store location
• Delivery or pickup preferences
• Order value and payment method used

2.4 Usage and Behavioral Data

When you visit our website at roundtable-eat.rest, we automatically collect certain technical and behavioral information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Clickstream data and navigation paths
• Referring website or URL
• Search terms used within our website
• Date and time of visits
• Error logs and crash reports

2.5 Device Information

We may collect information about the devices you use to access our services, including:

• Device type (desktop, mobile, tablet)
• Device identifiers (such as advertising IDs, where permitted)
• Mobile carrier information
• Screen resolution and display settings
• Network connection type

2.6 Location Data

With your consent, we may collect precise or approximate geolocation data to help you find nearby Round Table Pizza locations, facilitate delivery services, and personalize your experience. You may disable location services through your device settings at any time.

2.7 Communications and Customer Support Data

When you contact us for customer support, submit feedback, or communicate with us by email, phone, or live chat, we may collect:

• The content of your communications
• Contact information you provide
• Records of your interactions with our support team
• Survey responses and feedback submissions

2.8 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your online activity on our website. For more detailed information, please refer to Section 8 (Cookie Usage) of this policy.

2.9 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account or interact with our social pages)
• Marketing partners and analytics providers
• Delivery platform partners
• Loyalty program partners
• Publicly available sources

3. How We Use Your Information

We use the personal information we collect for a variety of business purposes, all in accordance with applicable law. Specifically, we use your information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders and transactions
• Manage your account and loyalty program membership
• Arrange delivery or facilitate store pickup
• Send order confirmations, receipts, and status updates
• Process refunds, exchanges, and returns
• Respond to your customer service inquiries and complaints

3.2 Personalization and User Experience

• Customize your experience based on your order history and preferences
• Remember your saved addresses, payment methods, and favorite menu items
• Recommend menu items or deals relevant to your tastes
• Tailor our website content and layout to improve usability

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, and special offers (with your consent where required)
• Notify you about new menu items, limited-time deals, and seasonal promotions
• Serve targeted advertisements on our website and third-party platforms
• Conduct surveys, sweepstakes, contests, and loyalty reward campaigns

You may opt out of marketing communications at any time by using the unsubscribe link in any promotional email or by contacting us at [email protected].

3.4 Analytics and Business Intelligence

• Analyze website traffic, user behavior, and service usage patterns
• Monitor the performance of our website and digital platforms
• Conduct market research and customer satisfaction analysis
• Develop new products, features, and services based on user preferences
• Generate internal business reports and forecasts

3.5 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws and regulations
• Prevent, detect, and investigate fraud, unauthorized access, and other illegal activities
• Enforce our Terms of Service and other agreements
• Protect the rights, property, and safety of our customers, employees, and the public
• Respond to lawful requests from government authorities and law enforcement agencies

3.6 Business Operations

• Manage and improve our supply chain and operational efficiency
• Train our staff and improve customer service quality
• Facilitate corporate transactions such as mergers, acquisitions, or asset sales

4. How We Share Your Information

We do not sell, rent, or trade your personal information for monetary compensation to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers and Vendors

We engage trusted third-party service providers who perform functions on our behalf, including:

• Payment processors: To securely handle payment transactions
• Delivery partners: To coordinate food delivery to your address
• Cloud hosting providers: To store and manage our data infrastructure
• Email and SMS marketing platforms: To send communications on our behalf
• Analytics providers: Such as Google Analytics, to understand website usage
• Customer support software: To manage help desk and ticket systems
• Advertising networks: To serve relevant ads across digital platforms

All service providers are contractually obligated to use your information only for the purposes we specify and to implement appropriate security measures.

4.2 Business Partners

We may share information with carefully vetted business partners, including franchise operators, loyalty program partners, and co-marketing partners. Any such sharing is conducted under data protection agreements that restrict the use of your information.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Enforce our legal rights or defend against legal claims
• Investigate potential violations of our Terms of Service
• Protect the safety of our users, employees, or the public
• Prevent fraud or address security threats

4.4 Business Transfers

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information is subject to a materially different privacy policy.

4.5 Aggregated and De-Identified Data

We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Measures

• Encryption of data in transit using TLS (Transport Layer Security) protocols
• Encryption of sensitive data at rest
• Secure Socket Layer (SSL) certificates on our website
• Firewalls and intrusion detection systems
• Regular vulnerability assessments and penetration testing
• Multi-factor authentication for administrative access

5.2 Administrative Measures

• Access controls that limit employee access to personal data on a need-to-know basis
• Regular staff training on data privacy and security best practices
• Documented data handling procedures and internal policies
• Background checks for employees handling sensitive information
• Incident response plan for data breaches

5.3 Physical Measures

• Secure access to our physical facilities and server rooms
• Surveillance and monitoring of data centers used by our hosting partners

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We respect and honor these rights as required by applicable law.

6.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

6.2 Rights Available to All U.S. Residents

Regardless of your state of residence, you may exercise the following rights:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or outdated information in your account.
• Right to Deletion: Request deletion of your account and associated personal data, subject to legal retention requirements.
• Right to Data Portability: Receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt-Out of Marketing: Opt out of receiving promotional communications from us at any time.

6.3 How to Exercise Your Rights

To submit a privacy rights request, you may contact us through any of the following methods:

• Email: [email protected]
• Website: roundtable-eat.rest

We will verify your identity before processing your request to protect your information from unauthorized access. You may also designate an authorized agent to make requests on your behalf, provided the agent presents written proof of authorization. We will respond to verified requests within 45 days as required by law, with a possible extension of an additional 45 days where reasonably necessary.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention practices are as follows:

When your personal information is no longer needed, we will securely delete, destroy, or de-identify it in accordance with our data disposal procedures.

8. Cookie Usage

Our website at roundtable-eat.rest uses cookies and similar tracking technologies to enhance your experience, analyze site performance, and deliver relevant advertising. This section provides a brief overview of our cookie practices.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic functioning of our website, including maintaining your session and enabling secure login. These cookies cannot be disabled without affecting core website functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting aggregated, anonymous data about page views, traffic sources, and user behavior (e.g., Google Analytics).
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your location preferences, language settings, and saved cart items.
• Marketing and Advertising Cookies: Used to deliver targeted advertisements that are relevant to your interests, both on our website and on third-party platforms. These cookies may track your browsing behavior across different websites.
• Social Media Cookies: Set by social media platforms to enable content sharing and engagement features on our pages.

8.2 Managing Your Cookie Preferences

You can manage your cookie preferences through our cookie consent banner when you first visit our website, through your browser settings, or by using opt-out tools provided by third-party analytics and advertising providers. Please note that disabling certain cookies may affect the functionality and performance of our website.

For detailed information about the specific cookies we use, their purposes, durations, and how to manage them, please refer to our Cookie Policy, available on our website at roundtable-eat.rest.

8.3 Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no uniform standard for how websites should respond to DNT signals. We will update our practices if a standard is established.

9. Children's Privacy

We do not knowingly collect personal information from minors under the age of 18. Our website, online ordering platform, and related services are designed for adult consumers and are not directed at children. If we become aware that we have inadvertently collected personal information from a person under 18 years of age without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action, including deletion of the relevant information.

We comply with the Children's Online Privacy Protection Act (COPPA), which requires verifiable parental consent before collecting personal information from children under the age of 13. As our services are not directed at children under 13, we do not knowingly engage in any such collection.

10. International Data Transfers

Round Table Pizza is based in the United States and primarily collects and processes data within the United States. However, in certain circumstances, your personal information may be transferred to, stored, or processed in countries other than your country of residence, particularly if we use international service providers or cloud platforms.

When such transfers occur, we take steps to ensure that your personal information receives an adequate level of protection by:

• Transferring data only to countries or organizations that provide adequate data protection standards as recognized by relevant authorities
• Implementing contractual safeguards such as Standard Contractual Clauses where applicable
• Ensuring that third-party recipients are bound by appropriate data protection obligations
• Monitoring and reviewing our international data transfer practices on an ongoing basis

By using our services, you acknowledge and consent to the transfer of your personal information to the United States and other jurisdictions as described in this policy, where privacy laws may differ from those in your home country.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services (such as social media platforms, delivery partners, or review sites) that are not operated or controlled by Round Table Pizza. This Privacy Policy does not apply to those third-party services.

We encourage you to review the privacy policies of any third-party websites or services you visit before providing any personal information. We are not responsible for the privacy practices or the content of third-party sites.

12. Marketing Communications and Opt-Out

With your consent where required, we may use your contact information to send you promotional materials, newsletters, discount offers, and other marketing communications by email, SMS, push notification, or postal mail.

12.1 Email Marketing

You may unsubscribe from our promotional emails at any time by:

• Clicking the "Unsubscribe" link included in every marketing email
• Emailing us at [email protected] with your request

Please allow up to 10 business days for your unsubscribe request to be processed. Note that even after opting out of marketing emails, we may still send you transactional or service-related communications (such as order confirmations and account notifications).

12.2 SMS and Text Message Marketing

If you have opted into SMS marketing, you may opt out at any time by replying "STOP" to any marketing text message you receive from us. Standard message and data rates may apply.

12.3 Interest-Based Advertising

You can opt out of interest-based advertising by visiting the Network Advertising Initiative (NAI) opt-out page at networkadvertising.org or the Digital Advertising Alliance (DAA) opt-out page at youradchoices.com.

13. California-Specific Disclosures

In addition to the rights described in Section 6, California residents may be entitled to the following disclosures under California law:

13.1 "Shine the Light" Law (California Civil Code § 1798.83)

California residents may request once per calendar year a list of the categories of personal information disclosed to third parties for their direct marketing purposes, and the names and addresses of those third parties. To make such a request, please contact us at [email protected].

13.2 Sensitive Personal Information

Under the CPRA, certain categories of information are classified as "sensitive personal information," including government-issued identifiers, financial account details, geolocation data, and health-related data. We use sensitive personal information only for the purposes permitted by law and do not use it to infer characteristics about you without your consent.

13.3 Financial Incentives

We may offer financial incentives, such as loyalty rewards, discounts, or promotional offers, in connection with the collection, retention, or sale of personal information. Participation in such programs is voluntary, and the value of the incentive is reasonably related to the value of the data provided. You may opt in or opt out of any financial incentive program at any time.

14. How to File a Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we may attempt to resolve your concerns.

14.1 Contact Us Directly

Please submit your privacy complaint or concern to:

• Email: [email protected]
• Website: roundtable-eat.rest

We will acknowledge your complaint within 5 business days and work to resolve the matter within 30 days.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, or if you believe we are processing your data unlawfully, you have the right to file a complaint with the relevant data protection authority in your jurisdiction:

15. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Updating the "Last Updated" date at the top of this policy
• Posting a prominent notice on our homepage at roundtable-eat.rest
• Sending an email notification to your registered email address (where required by law or where the changes are material)

Your continued use of our website and services following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

16. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to our privacy team. We are committed to addressing your inquiries promptly and transparently.

We aim to respond to all privacy-related inquiries within 10 business days. For urgent matters, including potential data breach notifications, we will make every effort to respond as quickly as possible in accordance with applicable legal obligations.

This Privacy Policy was last reviewed and updated on June 13, 2026. Round Table Pizza reserves the right to modify this policy at any time. All rights reserved © 2026 Round Table Pizza.